We were delighted to attend the annual Professional Support Lawyers Conference last week as network sponsors. Each year it provides an excellent platform for discussion for those in the PSL/KM community and enables us, at gmk, to keep abreast of the changes in this area.
Topics such as building a solid KM framework, managing a busy workload, PSL career progression and the influence of AI within the professional support world were all discussed. The general consensus was that the evolution of the PSL role over the last decade has only increased its strategic importance to law firms, with a value added which reaches far beyond its initial incarnation.
If you would like a confidential chat about the PSL market, please contact Lynne McCarroll or Jon Garrett, on 020 7269 9110 or click here to download our PSL brochure.